Terms of service

OVERVIEW This website is operated by MOFU MOFU SDN BHD. Throughout the site, the terms “we”, “us” and “our” refer to MOFU MOFU. MOFU MOFU offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

SECTION 1 - ONLINE STORE TERMS By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose.

SECTION 2 - GENERAL CONDITIONS We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION We are not responsible if information made available on this site is not accurate, complete or current. Any reliance on the material on this site is at your own risk.

SECTION 4 - SUBSCRIPTION AND RECURRING BILLING (MANDATORY)
4.1 Subscription Commitment: By purchasing a subscription for MOFU MOFU products, you acknowledge that your subscription has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation.
4.2 Billing Cycle: Your payment method will be automatically charged at the interval selected (e.g., every 4 weeks) at the then-current rate.
4.3 Cancellation Policy: You may cancel your subscription at any time. To avoid being charged for your next scheduled delivery, you must cancel at least three (3) business days before your next billing date. Cancellations can be managed via your Customer Account or by emailing admin@mofumofupetfood.com.
4.4 Modifications: We will provide at least 14 days’ notice via email before any price changes take effect.

SECTION 5 - MODIFICATIONS TO THE SERVICE AND PRICES Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service.

SECTION 6 - PRODUCTS OR SERVICES Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy.

SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION We reserve the right to refuse any order you place with us. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

SECTION 8 - OPTIONAL TOOLS We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

SECTION 9 - THIRD-PARTY LINKS Certain content, products and services available via our Service may include materials from third-parties.

SECTION 10 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS If you send certain specific submissions (for example contest entries) or creative ideas, you agree that we may, at any time, without restriction, edit, copy, publish, and distribute.

SECTION 11 - PERSONAL INFORMATION Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, and availability.

SECTION 13 - PROHIBITED USES In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content for any unlawful purpose.

SECTION 14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

SECTION 15 - INDEMNIFICATION You agree to indemnify, defend and hold harmless MOFU MOFU and our parent, subsidiaries, affiliates, partners, and employees.

SECTION 16 - SEVERABILITY In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law.

SECTION 17 - TERMINATION The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

SECTION 18 - ENTIRE AGREEMENT The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

SECTION 19 - GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Malaysia.

SECTION 20 - CHANGES TO TERMS OF SERVICE You can review the most current version of the Terms of Service at any time at this page.

SECTION 21 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at admin@mofumofupetfood.com.

MOFU MOFU SDN BHD JALAN BRP 2/2E SEKSYEN U20, 40160, SELANGOR 1660297-U