Privacy policy

Privacy Policy

MOFU MOFU (“MOFU MOFU”, “we”, “our”, or “us”) values your privacy and is dedicated to safeguarding your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you browse our website, make a purchase, or engage with our services.

By accessing or using our website, you consent to the practices described in this policy.

Information We Collect

1. Personal Information

We may collect personal details when you place an order, subscribe to our mailing list, or contact us directly. This may include:

Full name
Email address
Shipping address
Contact number
Payment details (all payment information is securely processed via third-party payment gateways; we do not store credit card details)

2. Non-Personal Information

We may automatically collect certain non-identifiable information when you interact with our website, including:

IP address
Browser and device type
Pages viewed, along with visit dates and times

How We Use Your Information

Your information may be used for the following purposes:

Order Processing: To confirm, process, and deliver your purchases
Customer Support: To respond to inquiries, feedback, or service-related requests
Marketing Communications: To send updates, promotions, or marketing content if you have opted in
Website Improvement: To analyze traffic and usage patterns in order to enhance our website and services

Targeted & Behavioral Advertising

We may work with third-party advertising partners that use cookies, pixels, or similar tracking technologies to display ads tailored to your browsing behavior. These tools help us better understand user interactions and deliver content that may be more relevant to your interests.

Information Sharing & Disclosure

MOFU MOFU does not sell, lease, or trade your personal information. However, your information may be shared under the following circumstances:

Service Partners: With trusted third-party providers such as logistics partners or payment processors, solely for operational purposes
Legal Requirements: When disclosure is required by law, regulation, or legal process
Business Transactions: In the event of a merger, acquisition, or asset transfer, customer information may be included as part of the transaction

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance functionality and analyze website performance. Cookies are small data files stored on your device that help us understand how users interact with our site.

You may manage or disable cookies through your browser settings; however, doing so may affect certain features or performance of our website.

Data Protection & Security

We apply reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, misuse, or disclosure. While we take security seriously, no online transmission or electronic storage system can be guaranteed to be completely secure.

Your Rights & Preferences

You have the right to:

Access or Update: Request access to or correction of your personal data
Unsubscribe: Opt out of marketing communications at any time using the unsubscribe link in our emails
Request Deletion: Ask for the removal of your personal information, subject to legal or contractual limitations

External Links

Our website may contain links to third-party sites. MOFU MOFU is not responsible for the content, security, or privacy practices of these external websites. We encourage you to review their respective privacy policies before providing any personal information.

Children’s Privacy

Our website and services are intended for individuals aged 18 and above. We do not knowingly collect personal data from minors. If we become aware that information from a minor has been collected without verified parental consent, we will promptly remove such data.

General & Product Disclaimers

The content provided on our website is for general informational purposes only and should not be considered medical, health, or professional advice. While we strive for accuracy, MOFU MOFU makes no guarantees regarding the completeness or reliability of the information presented.

Product Disclaimer:
Our products are not intended to diagnose, treat, cure, or prevent any disease. Please consult a qualified healthcare or veterinary professional before introducing any new food or supplement, particularly if there are existing health concerns.

Limitation of Liability:
MOFU MOFU shall not be held responsible for any direct or indirect loss, damage, or injury resulting from the use or inability to use our products or services.

Policy Updates

We may revise this Privacy Policy from time to time to reflect updates in our practices or changes in applicable laws. Any revisions will be published on this page with an updated revision date. We encourage periodic review to remain informed.